General Animal Services

ACT Wildlife Hotline

ACT Wildlife Incorporated


0432 300 033



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Have you found an injured native animal in the ACT?

  • For injured kangaroos, call Access Canberra on 13 22 81
  • For all other injured, sick or orphaned native animals please call ACT Wildlife on 0432 300 033
  • For animals in NSW, please call Wildcare Queanbeyan on 6299 1966
  • If you find an injured native animal, please handle it gently and keep it warm in a box with a towel or cloth to prevent it from slipping.


What to do if you find an injured native animal

  • Dead female possums, gliders, kangaroos, wallabies & wombats: check the pouch for a joey
  • Orphaned joeys should be kept warm and wrapped, do not give milk
  • Contain injured birds in a box, keep orphaned birds warm. 
  • If possible, take to a wildlife carer.
  • Do not put yourself in danger. 
  • In all cases, if you are unsure, call for advice.    0432 300 033


Wildlife stress 


All wildlife can die from stress, sometimes without showing any signs.

It is important when you find an injured, sick or orphaned native animal that you swiftly pick it up and put it somewhere that is safe (where it cannot escape) and away from human noises, smells and pets.

Please keep the animal warm, but not hot. This will reduce stress and shock. All orphans require heat - as long as they feel warm to you. (Echidnas and wombats do not require as much heat.)  

Do not feed it, and take it to RSPCA ACT (Kirkpatrick Street, Weston) as soon as practical or call ACT Wildlife on 0432 300 033 for advice.