General Practice/Doctor


Hello Home Doctor Service

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About Us

134100 - Hello Home Doctor Service - call centre is open 24 hours a day, 7 days a week and all consultations are bulk billed
HOME VISITS:   Visit our website to confirm location of home visits with Doctors available to conduct home visit during the following times:-
  • Monday to Friday - 6pm to 8am
  • From midday Saturday to 8:00am Monday
  • Public Holidays - 24 Hours
OTHER SERVICES: face-to-face video or phone consultations
  • Face-to-face video and phone consultations are available 24/7 including providing access to all remote locations across Australia
  • Call centre operators will triage all calls as part of the booking process
  • Doctors will contact the patient and send a secure SMS link to join the face-to-face video consultation
  • A phone consultation can be arranged, if preferred
  • If a medical certificate or prescription is required, this can be arranged at the time of the consultation
  • For prescriptions, the Doctor will generate a prescription and send to the pharmacy of the patients choice
What is telehealth?
  • Telehealth is the term given to appointments between a patient and doctor over the phone or via secured video link.
  • Bulk Billed teleconsults are available 24 hours a day, 7 days a week – right across the county in every state and territory.  
  • Consultations are bulk billed for Medicare and DVA cardholders so there are no out out-of-pocket expenses.


To keep Queenslanders safe and at home, special arrangements for COVID-19 pandemic situation an out of scope service can be provided upon request.

Quick Facts About The Region

134100 - HELLO HOME DOCTOR SERVICE is located in the suburb of Springfield Lakes, the council of Ipswich, the state electorate of Jordan and the federal electorate of Oxley.