General Practice/Doctor

Hello Home Doctor Service

Hello Home Doctor Service

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About Us

134100 - Hello Home Doctor Service - call centre is open 24 hours a day, 7 days a week and all consultations are bulk billed


HOME VISITS: Visit our website to confirm location of home visits with Doctors available to conduct home visit during the following times:-

  • Monday to Friday - 6pm to 8am
  • From midday Saturday to 8:00am Monday
  • Public Holidays - 24 Hours


OTHER SERVICES: face-to-face video or phone consultations

  • Face-to-face video and phone consultations are available 24/7 including providing access to all remote locations across Australia
  • Call centre operators will triage all calls as part of the booking process
  • Doctors will contact the patient and send a secure SMS link to join the face-to-face video consultation
  • A phone consultation can be arranged, if preferred
  • If a medical certificate or prescription is required, this can be arranged at the time of the consultation
  • For prescriptions, the Doctor will generate a prescription and send to the pharmacy of the patients choice


What is telehealth?

  • Telehealth is the term given to appointments between a patient and doctor over the phone or via secured video link.
  • Bulk Billed teleconsults are available 24 hours a day, 7 days a week – right across the county in every state and territory.
  • Consultations are bulk billed for Medicare and DVA cardholders so there are no out out-of-pocket expenses.


To keep Queenslanders safe and at home, special arrangements for COVID-19 pandemic situation an out of scope service can be provided upon request.

Quick Facts About The Region

Hello Home Doctor Service is located in the suburb of Brisbane City, the ward of Central in the council of Brisbane, the state electorate of Mcconnel and the federal electorate of Brisbane.